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Inside Sales and Customer Service  Full Time (Hawthorne, CA)

Role:

  • Consult with current and prospective clients
  • Answer questions and provide guidance to help clients achieve their goals
  • Book appointments and manage car drop-offs and pickups
  • Process and manage orders with internal teams and systems
  • Proactively update customers with information for their orders

Skills:

  • Excellent written and verbal communication skills and desire to provide excellent customer service
  • Strong automotive background (career or personal)
  • Strong computer skills including MS Office, Excel, and internet
  • Willingness to work overtime and weekends as needed
  • Valid CA Driver’s license with a clean record

Compensation:

  • Hourly pay plus commission
  • Opportunities for overtime and bonuses
  • Paid holidays, sick days, and personal time off
  • 100% Employer-provided Medical insurance
  • Generous 401K match

 

UNPLUGGED PERFORMANCE CAREER
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    WHAT OUR CUSTOMERS SAY

    RATED 4.96 Rating Star Rating Star Rating Star Rating Star Rating Star (317 REVIEWS)
    LEAVE A REVIEW

    With real reviews from real customers, shop UP products for your Tesla Model S, 3, X, Y and Cybertruck with confidence. Leave reviews and earn up to 2000 UP Rewards points each, redeemable towards exclusive UP Products.

    Tesla Model 3 2024+ Two-Piece Carbon Fiber Front Lip Spoiler (Splitter-Style)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 2024+ Two-Piece Carbon Fiber Front Lip Spoiler (Splitter-Style)
    Perfect look and pairing with the high efficiency spoiler and rear diffuser trim on the Model 3 Highland. Shoutout to the Unplugged Performance team for making this happen.
    Christian N. December 10, 2025
    Tesla Model S / Model S Plaid - UP-02 Forged Wheels (Set of 4)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model S / Model S Plaid - UP-02 Forged Wheels (Set of 4)
    Beautiful wheels. These have the most style. The black matches perfectly with the blue. To complete the look, add the super light titanium lug nuts and the carbon ceramic front big brake kit, as shown in the picture.
    raviprabhakar October 03, 2022
    Tesla Model 3 / Model Y Adjustable Front Upper Control Arms (FUCA)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Model Y Adjustable Front Upper Control Arms (FUCA)
    As part of my purchase of the Luxury Coilover Suspension for my Model Y, I included both the Front Upper Control Arms and Rear Camber Arms, to mitigate any issues with uneven tire wear. When I purchased the UP / BBS Flugplatz wheels with tires, I was relieved that the additional 2 pieces were...
    p.flores September 16, 2022
    Tesla Model Y - UP CYBRHEX Forged Wheels (Set of 4)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y - UP CYBRHEX Forged Wheels (Set of 4)
    In looking for rims for a car the first thing I think of is uniqueness. That’s what drew me to this stylish set. I feel like im the only one in LA with a ste let alone 22’s on a Y and they fit and ride flawlessly. Definitely would suggest getting a pair if you want to stand out. I see they got...
    Montage Ø. November 03, 2025
    Tesla Model 3 and Model Y Adjustable Front & Rear Sway Bar End Link Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 and Model Y Adjustable Front & Rear Sway Bar End Link Set
    After lowering my Model 3 on coilovers I was having all kinds of clunking noises come from the front sway bars links. Initially, I purchased a different brand of adjustable links and they clunked no matter what I did (shortening, lengthening, removal and re-torqued them countless times), so I...
    dustinalderfer86 May 31, 2023
    Unplugged Performance x Willans FIA 2025 Racing Harness for Tesla
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Unplugged Performance x Willans FIA 2025 Racing Harness for Tesla
    Love these 6-points Harness in our S Plaid drag race car. Looks so amazing in the car with the UP carbon fiber seats..??
    '@EvSmokeATX November 10, 2022
    Tesla Model 3 Brake Pads - Competition & Racing Spec
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Brake Pads - Competition & Racing Spec
    Awe Inspiring! Bought these along with the Unplugged Performance Steel Brake Lines, and the results were unbelievable. Took my 2022 Model 3 Performance to Tesla Corsa with these installed, and the first time I slammed on the brakes into a corner I was impressed. However, the jury was still out on...
    Tesla S. October 19, 2022
    UP-03 RACE SPEC WHEELS FOR TESLA MODEL 3 AND TESLA MODEL Y
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    UP-03 RACE SPEC WHEELS FOR TESLA MODEL 3 AND TESLA MODEL Y
    These wheels are insanely light and strong! And, they look the bomb! If I didn’t look while picking them up, I would have thought they are carbon fiber! The same spec as was originally used on the Bionic Phoenix Model 3 race car! I put in my fastest time at Buttonwillow on these wheels running...
    Sof October 03, 2023
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    I bought the gloss black BBS Flugplatz wheels for my Tesla Model 3 Long Range and I am in Love! They look great with the 255/35ZR20 Michelin Pilot Sport tires. I get compliments and heads turn. It sets my Tesla apart from other Model 3s. Hugs the road on every turn. Highly recommend! Unplugged...
    epampo55 September 21, 2022
    Tesla Model 3 Front Lip Spoiler
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Front Lip Spoiler
    I really like how understated this lip is. It blends in perfectly with the existing bumper but you can still tell there is something unique about your car when it's installed. I have a grey model 3 and purchased the painted one. Although the site says it's not the exact same as the factory color, I...
    matt.iijima May 22, 2023
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    Unplugged Performance is the world leader in premium performance upgrades for Tesla vehicles. With our USA-made line of stylish and high-performance parts, our sole focus is on holistic development and improvement of all Tesla cars.
    Unplugged Performance was founded and incubated by the team behind the world-renowned automotive customizer Bulletproof Automotive. Unplugged Performance is the world's leading company focused on the customization and sports performance of Tesla Motors vehicles.
    All of our parts are researched and engineered on our own development vehicles with the intention of improving every aspect of the driving and ownership experience. Unplugged produces an exclusive range of premium upgrades to give a new sporty performance identity to Tesla Model S, Model X, Model 3, Model Y, and the Cybertruck.
    Improving on perfection is no easy task, and to do so Unplugged products are professionally designed, prototyped, and manufactured in-house in Hawthorne, CA, and in collaboration with the best motorsports suppliers. The supercar performance of Tesla vehicles meets supercar-grade enhancements with Unplugged Performance.
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