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Inside Sales and Customer Service  Full Time (Hawthorne, CA)

Role:

  • Consult with current and prospective clients
  • Answer questions and provide guidance to help clients achieve their goals
  • Book appointments and manage car drop-offs and pickups
  • Process and manage orders with internal teams and systems
  • Proactively update customers with information for their orders

Skills:

  • Excellent written and verbal communication skills and desire to provide excellent customer service
  • Strong automotive background (career or personal)
  • Strong computer skills including MS Office, Excel, and internet
  • Willingness to work overtime and weekends as needed
  • Valid CA Driver’s license with a clean record

Compensation:

  • Hourly pay plus commission
  • Opportunities for overtime and bonuses
  • Paid holidays, sick days, and personal time off
  • 100% Employer-provided Medical insurance
  • Generous 401K match

 

UNPLUGGED PERFORMANCE CAREER
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    WHAT OUR CUSTOMERS SAY

    RATED 4.97 Rating Star Rating Star Rating Star Rating Star Rating Star (372 REVIEWS)
    LEAVE A REVIEW

    With real reviews from real customers, shop UP products for your Tesla Model S, 3, X, Y and Cybertruck with confidence. Leave reviews and earn up to 2000 UP Rewards points each, redeemable towards exclusive UP Products.

    Tesla Model Y Luxury Pro Coilover Suspension Kit
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Luxury Pro Coilover Suspension Kit
    We are loving our new UP Luxury Coilovers on our 2021 Model Y! The improvement is noticeable at level 8, the car handles bumps much more smoothly, and the handling seems to have improved as well. I worked primarily with Kirk and he was great. Very approachable and easy to talk to. He talked...
    ejoshuahill June 09, 2023
    Tesla Model 3 and Model Y Front Lower Control Arm Spherical Bushing Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 and Model Y Front Lower Control Arm Spherical Bushing Set
    I upgraded bushing to address an issue I had with lower control arm. Instead of buying OEM, decided to upgrade to spherical bushing from Unplugged. Definitely worth the upgrade. I recommend upgrade.
    juanlop687 May 09, 2023
    Tesla Model S / Plaid - Superlight Carbon Ceramic Front Big Brake Kit (BBK)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model S / Plaid - Superlight Carbon Ceramic Front Big Brake Kit (BBK)
    These brakes perform great and I should have upgraded to these a long time ago. Pedal travel with with the included brake lines are much improved as well.
    Quan February 01, 2023
    Tesla Model 3 / Performance - Dual Rate Linear Lowering Springs Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Performance - Dual Rate Linear Lowering Springs Set
    These springs were the first real mod I’d ever done to my Tesla and I’m so happy with the way they turned out. They really complete the look on my model 3. And I was surprised to find you don’t sacrifice anything in terms of ride comfort by adding them. The only problem is that now that I’ve...
    blake.p.aaron December 21, 2023
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    You can see my photos under Steve Guevara. WHEELS, what to say about this indescribable addition. There are so many incredible things added to my SMG3, but this wheel set altered the car drastically. The RIDE is much improved with the grip around tight corners like Topanga Canyon with the other four...
    smgdcw November 17, 2022
    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    Excellent product from a great team with great customer service! The factory Model 3 Performance's suspension is rather underwhelming, so once you add this Sway Bar kit along with the Dual Rate Linear Springs and Luxury Suspension Kit it completely transforms the car! UP also stands by their...
    Chris February 27, 2024
    Tesla Model 3 Ascension Rear Bumper and Diffuser System
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Ascension Rear Bumper and Diffuser System
    Same as the fascia, this feels like a must-have Tesla upgrade. The stock Model 3 just doesn’t look the same anymore. I love the dry carbon material and would highly recommend. I wish the diffuser fins came standard, even with a higher cost. With some DIY, you can make the air ducts in the bumper...
    David S. November 06, 2022
    Tesla Model 3 and Model Y Billet Rear Traction Arms and Rear Trailing Arms
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 and Model Y Billet Rear Traction Arms and Rear Trailing Arms
    Dominic Marcu - Racing Driver perfect! with their help I can have the desired setup for the competition car.
    Dominic M. April 12, 2023
    Tesla Model 3 Billet Adjustable Rear Camber Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Billet Adjustable Rear Camber Arm Set
    Getting these installed along with the moderate version of the dual rate springs on my Model 3! Very excited and I cannot wait to see the new look and feel the significant difference.
    Christian N. January 01, 2026
    Tesla Cybertruck Rear Sway Bar Upgrade (3-Way Adjustable with Poly Bushings)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Cybertruck Rear Sway Bar Upgrade (3-Way Adjustable with Poly Bushings)
    Installed this on my CyberBeast in my own garage. The instructions provided were top notch with outstanding attention to detail. I installed the bar in the middle position. On the first turn I noticed the decrease in body roll. The turn in and mid turn stability is much improved. I am very...
    nitrous87 June 17, 2025
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    Unplugged Performance is the world leader in premium performance upgrades for Tesla vehicles. With our USA-made line of stylish and high-performance parts, our sole focus is on holistic development and improvement of all Tesla cars.
    Unplugged Performance was founded and incubated by the team behind the world-renowned automotive customizer Bulletproof Automotive. Unplugged Performance is the world's leading company focused on the customization and sports performance of Tesla Motors vehicles.
    All of our parts are researched and engineered on our own development vehicles with the intention of improving every aspect of the driving and ownership experience. Unplugged produces an exclusive range of premium upgrades to give a new sporty performance identity to Tesla Model S, Model X, Model 3, Model Y, and the Cybertruck.
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