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Inside Sales and Customer Service  Full Time (Hawthorne, CA)

Role:

  • Consult with current and prospective clients
  • Answer questions and provide guidance to help clients achieve their goals
  • Book appointments and manage car drop-offs and pickups
  • Process and manage orders with internal teams and systems
  • Proactively update customers with information for their orders

Skills:

  • Excellent written and verbal communication skills and desire to provide excellent customer service
  • Strong automotive background (career or personal)
  • Strong computer skills including MS Office, Excel, and internet
  • Willingness to work overtime and weekends as needed
  • Valid CA Driver’s license with a clean record

Compensation:

  • Hourly pay plus commission
  • Opportunities for overtime and bonuses
  • Paid holidays, sick days, and personal time off
  • 100% Employer-provided Medical insurance
  • Generous 401K match

 

UNPLUGGED PERFORMANCE CAREER
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    WHAT OUR CUSTOMERS SAY

    RATED 4.97 Rating Star Rating Star Rating Star Rating Star Rating Star (361 REVIEWS)
    LEAVE A REVIEW

    With real reviews from real customers, shop UP products for your Tesla Model S, 3, X, Y and Cybertruck with confidence. Leave reviews and earn up to 2000 UP Rewards points each, redeemable towards exclusive UP Products.

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    Tesla Model 3 18-Inch UP Forged UP-03 Wheel and Tire Package
    Amazing style and quality!
    Christian N. November 28, 2025
    Tesla Model 3 Sport Pro Coilover Suspension Kit
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    Tesla Model 3 Sport Pro Coilover Suspension Kit
    I've covered innovation in the vehicle space for a long time. Mercedes Benz gave me its first ride in its first autonomous vehicle. BMW drove me around SXSW in the first i3 electric all week long. I wrote four books on technology, predicting with each decade-long trends. I have the first video on...
    scobleizer February 28, 2023
    Tesla Model S / Model S Plaid (2021 - 2026+) GT Rear Strut Tower Brace
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    Tesla Model S / Model S Plaid (2021 - 2026+) GT Rear Strut Tower Brace
    This brace was an amazing upgrade for my car. I added the UP rear sway bar first then the full UP suspension then this Strut Tower Brace. I feel this completed the feel i was looking for. The cars back end feels so solid while cornering and over the bumpys feels so solid too. A noticeable...
    Chad J. May 15, 2024
    Tesla Model 3 Sport Pro Coilover Suspension Kit
    RATED 5.0
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    Tesla Model 3 Sport Pro Coilover Suspension Kit
    I've been using these coilovers for about two years now and I'm very happy with them. I use my car for daily driving and also at the track. The Sport Pro coilovers do a great job at both places since you can change the ride comfort to stiff or soft. Highly recommend it
    Rafael G. April 13, 2026
    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    RATED 5.0
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    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    Blake, one of the Unplug Performance representatives called me at just the right time about sway bars planned what day I will be able to go out early that way I still have time to go home and if I needed anything else done to my car they were able to help Including a alignment that was past due for...
    isaahanna79 October 21, 2022
    Tesla Cybertruck HD Rock Sliders - UP INVINCIBLE®
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    Tesla Cybertruck HD Rock Sliders - UP INVINCIBLE®
    Built like a tank from heavy-duty carbon steel with super clean lines. These are the sharpest aftermarket rock sliders for the CT I've come across — I'm really impressed and love mine!
    Mandatory F. April 07, 2026
    Tesla Model S / Plaid - Superlight Carbon Ceramic Front Big Brake Kit (BBK)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model S / Plaid - Superlight Carbon Ceramic Front Big Brake Kit (BBK)
    We got these (BBK) installed on our S Plaid was the best think we could have upgraded first. They feel so great when stopping on the big end on the tracks, So much light weight as well from the factory stock brakes. Thanks
    '@EvSmokeATX November 10, 2022
    Tesla Model X / Model X Plaid (2021+) Billet Adjustable Rear Toe Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model X / Model X Plaid (2021+) Billet Adjustable Rear Toe Arm Set
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    f1dinesh August 07, 2023
    Tesla Model Y Adjustable Front and Rear Sway Bar Set
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    Tesla Model Y Adjustable Front and Rear Sway Bar Set
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    13rizz October 05, 2022
    Tesla Model 3 Ascension Front Fascia System (Front Bumper)
    RATED 4.0
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    Tesla Model 3 Ascension Front Fascia System (Front Bumper)
    After using the fascia for over two years, this feels like a must-have Tesla upgrade. The stock Model 3 just doesn’t look the same anymore. I rate 4/5 stars since epoxy would be better than double-sided tape to secure the ultrasonic sensors.
    David S. November 06, 2022
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    Unplugged Performance is the world leader in premium performance upgrades for Tesla vehicles. With our USA-made line of stylish and high-performance parts, our sole focus is on holistic development and improvement of all Tesla cars.
    Unplugged Performance was founded and incubated by the team behind the world-renowned automotive customizer Bulletproof Automotive. Unplugged Performance is the world's leading company focused on the customization and sports performance of Tesla Motors vehicles.
    All of our parts are researched and engineered on our own development vehicles with the intention of improving every aspect of the driving and ownership experience. Unplugged produces an exclusive range of premium upgrades to give a new sporty performance identity to Tesla Model S, Model X, Model 3, Model Y, and the Cybertruck.
    Improving on perfection is no easy task, and to do so Unplugged products are professionally designed, prototyped, and manufactured in-house in Hawthorne, CA, and in collaboration with the best motorsports suppliers. The supercar performance of Tesla vehicles meets supercar-grade enhancements with Unplugged Performance.
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