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Inside Sales and Customer Service  Full Time (Hawthorne, CA)

Role:

  • Consult with current and prospective clients
  • Answer questions and provide guidance to help clients achieve their goals
  • Book appointments and manage car drop-offs and pickups
  • Process and manage orders with internal teams and systems
  • Proactively update customers with information for their orders

Skills:

  • Excellent written and verbal communication skills and desire to provide excellent customer service
  • Strong automotive background (career or personal)
  • Strong computer skills including MS Office, Excel, and internet
  • Willingness to work overtime and weekends as needed
  • Valid CA Driver’s license with a clean record

Compensation:

  • Hourly pay plus commission
  • Opportunities for overtime and bonuses
  • Paid holidays, sick days, and personal time off
  • 100% Employer-provided Medical insurance
  • Generous 401K match

 

UNPLUGGED PERFORMANCE CAREER
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    I have read and agree to the terms & conditions and privacy policy and to have Unplugged Performance INC contact me for promotion, marketing, sales, and other purposes via emai
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    WHAT OUR CUSTOMERS SAY

    RATED 4.97 Rating Star Rating Star Rating Star Rating Star Rating Star (372 REVIEWS)
    LEAVE A REVIEW

    With real reviews from real customers, shop UP products for your Tesla Model S, 3, X, Y and Cybertruck with confidence. Leave reviews and earn up to 2000 UP Rewards points each, redeemable towards exclusive UP Products.

    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    A must to get with the coil overs installed on my model 3. I must admit that I was worried that they might stiffen up the chassis a little too much, but they did not. Highly recommended!
    Frank August 09, 2023
    Tesla Model S / Model S Plaid - UP-02 Forged Wheels (Set of 4)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model S / Model S Plaid - UP-02 Forged Wheels (Set of 4)
    The pictures on the website does not do justice. the wheels look extremely beautiful. Kirk was extremely helpful, and coordination was amazing. My wheels are gloss black, not able to add a picture to the review if not would do it. I went with slightly bigger wheels 20x10.5 front and 20X11 back. ...
    hari_kb March 31, 2024
    Tesla Model 3 Sport Pro Coilover Suspension Kit
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Sport Pro Coilover Suspension Kit
    Best thing I’ve done to my Model 3- by far! Transformed the whole car. Looks better, rides better and handles so much better. Being able to just damping is awesome and super easy. Got these coilovers on in April and immediately drove it on a 4500 mile road trip and noticed the difference right...
    zackfeldstein9 September 23, 2022
    Tesla Model Y Ascension-R Carbon Fiber Rear Wing
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Ascension-R Carbon Fiber Rear Wing
    I purchased this Unplugged Performance Ascension-R Carbon Fiber Rear Wing for my Model 3 and I'm very happy with it. It not only looks good but it's adjustable and increase downforce as well. I will placing another order soon for my Model Y. Highly recommended! Link:...
    f1dinesh August 07, 2023
    Tesla Cybertruck Rear Sway Bar Upgrade (3-Way Adjustable with Poly Bushings)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Cybertruck Rear Sway Bar Upgrade (3-Way Adjustable with Poly Bushings)
    Upgraded my Cybertruck with the Unplugged Performance 3-Way Adjustable Rear Sway Bar with poly bushings. The difference is immediately noticeable — much less body roll, better cornering stability, and a more planted feel overall. I love being able to adjust it to match my driving style or...
    Mandatory F. April 07, 2026
    Tesla Model 3 And Model Y Billet Adjustable Rear Toe Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 And Model Y Billet Adjustable Rear Toe Arm Set
    Purchased these to dial in my rear alignment, went through so many rear tires glad to be back into spec. I had a tire blow out on the freeway with my family because I didn't notice the inside of the tire had worn down so much in just 4k miles! These rear-toe arms would have avoided that ordeal.
    Jorge (. August 23, 2022
    Billet Adjustable Rear Camber Arm Set for Tesla Model S and Model X (2012-2020)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Billet Adjustable Rear Camber Arm Set for Tesla Model S and Model X (2012-2020)
    Essential upgrade for Model S and especially a Gen 1 which has excess rear negative camber which contributes to significant uneven tire wear. Combine that with a proper Unplugged alignment and your Model S will be driving better than it did from the factory.
    Brandon March 18, 2026
    Tesla Model S, 3, X, Y - UP-03 Super Lightweight Forged Wheel Package
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model S, 3, X, Y - UP-03 Super Lightweight Forged Wheel Package
    LOVE my new UP-03 wheels. Super light, super strong and they look so good. Super high quality finish on the wheels too, worth every penny. Have had the wheels for just a few days and have gotten tons of compliments on the road and at the track. These are the best wheels you can buy for your Tesla,...
    zackfeldstein9 January 10, 2023
    Tesla Cybertruck - CYBRHEX HD Forged Wheels (Set of 4)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Cybertruck - CYBRHEX HD Forged Wheels (Set of 4)
    Upgraded my Cybertruck with the Unplugged Performance CYBRHEX HD Forged Wheels and couldn’t be happier. These forged wheels are lightweight, extremely strong, and feature a bold hexagonal design that looks killer on the truck’s angular body. The fitment is perfect, and the overall stance is...
    Mandatory F. April 07, 2026
    Tesla Cybertruck Wheel Spacers - 30mm & 50mm - UP INVINCIBLE®
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Cybertruck Wheel Spacers - 30mm & 50mm  - UP INVINCIBLE®
    Extremely well built and engineered. Best on the market.
    Cordell November 24, 2025
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    Unplugged Performance is the world leader in premium performance upgrades for Tesla vehicles. With our USA-made line of stylish and high-performance parts, our sole focus is on holistic development and improvement of all Tesla cars.
    Unplugged Performance was founded and incubated by the team behind the world-renowned automotive customizer Bulletproof Automotive. Unplugged Performance is the world's leading company focused on the customization and sports performance of Tesla Motors vehicles.
    All of our parts are researched and engineered on our own development vehicles with the intention of improving every aspect of the driving and ownership experience. Unplugged produces an exclusive range of premium upgrades to give a new sporty performance identity to Tesla Model S, Model X, Model 3, Model Y, and the Cybertruck.
    Improving on perfection is no easy task, and to do so Unplugged products are professionally designed, prototyped, and manufactured in-house in Hawthorne, CA, and in collaboration with the best motorsports suppliers. The supercar performance of Tesla vehicles meets supercar-grade enhancements with Unplugged Performance.
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