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Inside Sales and Customer Service  Full Time (Hawthorne, CA)

Role:

  • Consult with current and prospective clients
  • Answer questions and provide guidance to help clients achieve their goals
  • Book appointments and manage car drop-offs and pickups
  • Process and manage orders with internal teams and systems
  • Proactively update customers with information for their orders

Skills:

  • Excellent written and verbal communication skills and desire to provide excellent customer service
  • Strong automotive background (career or personal)
  • Strong computer skills including MS Office, Excel, and internet
  • Willingness to work overtime and weekends as needed
  • Valid CA Driver’s license with a clean record

Compensation:

  • Hourly pay plus commission
  • Opportunities for overtime and bonuses
  • Paid holidays, sick days, and personal time off
  • 100% Employer-provided Medical insurance
  • Generous 401K match

 

UNPLUGGED PERFORMANCE CAREER
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    WHAT OUR CUSTOMERS SAY

    RATED 4.97 Rating Star Rating Star Rating Star Rating Star Rating Star (361 REVIEWS)
    LEAVE A REVIEW

    With real reviews from real customers, shop UP products for your Tesla Model S, 3, X, Y and Cybertruck with confidence. Leave reviews and earn up to 2000 UP Rewards points each, redeemable towards exclusive UP Products.

    Model S / Model S Plaid (2021+) UP x PFC Large Sweep Brake Rotor and Pad Set (For OEM Caliper)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Model S / Model S Plaid (2021+) UP x PFC Large Sweep Brake Rotor and Pad Set (For OEM Caliper)
    These Rear brakes was a big help with our S Plaid drag racing car.Feels great and paired with the Front (BBK) & Upgraded to Racing brake fluid with the stainless steel lines. Thanks
    '@EvSmokeATX November 10, 2022
    Tesla Model Y Adjustable Front and Rear Sway Bar Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Adjustable Front and Rear Sway Bar Set
    I always hated how my Model Y would sway side to side at high speed on the highway when the road conditions were poor, even with the coil overs I wanted a little more stiffness and this fixed the problem, now it feels more like a Porsche/BMW M.
    Jorge (. August 23, 2022
    Tesla Model 3 Ascension Side Skirt Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Ascension Side Skirt Set
    The Side Skirt Set really improved the look and feel of the TM3. It ties in the front fascia unit and the rear spoiler looks fantastic as well. It makes for a lower look and a sleek ride. I'm very impressed at the pictures and I have been given compliments on its finish. The paint matched the...
    smgdcw April 17, 2023
    Tesla Model Y Dual Rate Linear Lowering Spring Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Dual Rate Linear Lowering Spring Set
    I really like the new moderate lowering spring for my Model Y performance. The set lowered the car by roughly 1 inch (2.5cm) I have the feeling that the car provides a smoother ride than stock. You feel it when driving over small bumps. The car is still stiff but I like it better that stock and...
    Jeroen W. May 26, 2023
    Tesla Model 3 / Performance - Dual Rate Linear Lowering Springs Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Performance - Dual Rate Linear Lowering Springs Set
    My 2022 3 Performance was a monster truck in stock form, wasn't pleased with the look or the softness. A car of this caliber shouldn't look this way and thank goodness Unplugged had the fix. I got their Moderate Springs and they are the perfect amount of drop to daily the car. They eliminate the...
    850arrrsaylikepirate December 19, 2022
    Tesla Cybertruck UP-03 Beadlock Wheel and Tire Package
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Cybertruck UP-03 Beadlock Wheel and Tire Package
    Excellent service and very nice!
    Joey April 10, 2026
    Tesla Model Y Billet Adjustable Rear Camber Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Billet Adjustable Rear Camber Arm Set
    I purchased the Camber and Toe arm set for my Tesla Model 3. These arms are well engineered, beautifully crafted and built solid. I highly recommend these products made by Unplugged Performance. The craftsmanship of the product and customer support is second to none. Highly recommended! Link:...
    f1dinesh August 08, 2023
    Tesla Model 3 Billet Adjustable Rear Camber Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Billet Adjustable Rear Camber Arm Set
    Really fixed my rear alignment problems. Lowered my car without it and had some slightly uneven tire wear. With 2 track days I even got 24,000 miles out of a single set of tires with perfectly even wear. This set will save you on tires after just one set, total no brainer for the price! Love being...
    zackfeldstein9 September 24, 2022
    Tesla Model Y Billet Adjustable Rear Camber Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Billet Adjustable Rear Camber Arm Set
    I was tired of replacing my rear tires all the time, between the power and weight of the Model Y P, this camber finally allowed me to dial in my alignment for tire wear and better traction. Will pay for itself with tire savings.
    Jorge (. August 23, 2022
    Tesla Cybertruck Heavy Duty Rear Bumper with Hardcore Trailer Hitch Receiver - UP INVINCIBLE®
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Cybertruck Heavy Duty Rear Bumper with Hardcore Trailer Hitch Receiver - UP INVINCIBLE®
    I love the rear bumper. So close to the original many don't notice. It protects my investment and allows me to step up to my rack or into my tailgate with the add ons or i can choose to carry a spare. Is really nice to also have that thick steel protect my loved ones from your own or others’...
    Elliott April 23, 2026
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    Unplugged Performance is the world leader in premium performance upgrades for Tesla vehicles. With our USA-made line of stylish and high-performance parts, our sole focus is on holistic development and improvement of all Tesla cars.
    Unplugged Performance was founded and incubated by the team behind the world-renowned automotive customizer Bulletproof Automotive. Unplugged Performance is the world's leading company focused on the customization and sports performance of Tesla Motors vehicles.
    All of our parts are researched and engineered on our own development vehicles with the intention of improving every aspect of the driving and ownership experience. Unplugged produces an exclusive range of premium upgrades to give a new sporty performance identity to Tesla Model S, Model X, Model 3, Model Y, and the Cybertruck.
    Improving on perfection is no easy task, and to do so Unplugged products are professionally designed, prototyped, and manufactured in-house in Hawthorne, CA, and in collaboration with the best motorsports suppliers. The supercar performance of Tesla vehicles meets supercar-grade enhancements with Unplugged Performance.
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