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Inside Sales and Customer Service  Full Time (Hawthorne, CA)

Role:

  • Consult with current and prospective clients
  • Answer questions and provide guidance to help clients achieve their goals
  • Book appointments and manage car drop-offs and pickups
  • Process and manage orders with internal teams and systems
  • Proactively update customers with information for their orders

Skills:

  • Excellent written and verbal communication skills and desire to provide excellent customer service
  • Strong automotive background (career or personal)
  • Strong computer skills including MS Office, Excel, and internet
  • Willingness to work overtime and weekends as needed
  • Valid CA Driver’s license with a clean record

Compensation:

  • Hourly pay plus commission
  • Opportunities for overtime and bonuses
  • Paid holidays, sick days, and personal time off
  • 100% Employer-provided Medical insurance
  • Generous 401K match

 

UNPLUGGED PERFORMANCE CAREER
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    WHAT OUR CUSTOMERS SAY

    RATED 4.96 Rating Star Rating Star Rating Star Rating Star Rating Star (317 REVIEWS)
    LEAVE A REVIEW

    With real reviews from real customers, shop UP products for your Tesla Model S, 3, X, Y and Cybertruck with confidence. Leave reviews and earn up to 2000 UP Rewards points each, redeemable towards exclusive UP Products.

    Tesla Model 3 Billet Adjustable Rear Camber Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Billet Adjustable Rear Camber Arm Set
    Got these with my order of Moderate Springs and Street/Track Sway-bars and they do what they are intended to do. Got my alignment darn near within spec which will help with tire wear. I haven't had them for long so I can't comment on durability but they sure are built sturdy as hell. If you are...
    850arrrsaylikepirate December 19, 2022
    Tesla Model 3 And Model Y Billet Adjustable Rear Toe Arm Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 And Model Y Billet Adjustable Rear Toe Arm Set
    I purchased the Camber and Toe arm set for my Tesla Model 3. These arms are well engineered, beautifully crafted and built solid. I highly recommend these products made by Unplugged Performance. The craftsmanship of the product and customer support is second to none. Highly recommended! Link:...
    f1dinesh August 08, 2023
    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 Adjustable Front and Rear Sway Bar Set
    Dominic Marcu - Racing Driver perfect! with their help I can have the desired setup for the competition car. the car becomes more rigid and stable
    Dominic M. April 12, 2023
    Tesla Model Y Luxury Pro Coilover Suspension Kit
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Luxury Pro Coilover Suspension Kit
    We are loving our new UP Luxury Coilovers on our 2021 Model Y! The improvement is noticeable at level 8, the car handles bumps much more smoothly, and the handling seems to have improved as well. I worked primarily with Kirk and he was great. Very approachable and easy to talk to. He talked...
    ejoshuahill June 09, 2023
    Tesla Model Y Ascension-R Carbon Fiber Rear Wing
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model Y Ascension-R Carbon Fiber Rear Wing
    I purchased this Unplugged Performance Ascension-R Carbon Fiber Rear Wing for my Model 3 and I'm very happy with it. It not only looks good but it's adjustable and increase downforce as well. I will placing another order soon for my Model Y. Highly recommended! Link:...
    f1dinesh August 07, 2023
    Tesla Model 3 and Model Y Adjustable Front & Rear Sway Bar End Link Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 and Model Y Adjustable Front & Rear Sway Bar End Link Set
    After installing UP coil overs and sway bars my setup was nice and stiff, adding these end links removed some of that stiffness under normal straight driving but when you get in the turns you feel the sway bars working and keeping you level. I love that these are sealed units that are OEM quality,...
    Jorge (. August 23, 2022
    Tesla Model 3 UP-03 Lightweight Forged Wheels (Set of 4)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 UP-03 Lightweight Forged Wheels (Set of 4)
    These are a great set of wheels. I purchased them to replace my OEM 2024 M3P wheels. I went with the 19x9.5 in satin black. The wheels are very lightweight and durable. I wrapped them in Michelin Pilot Sport 4S summer tires. The wheels are great on the street for daily use and I have used them at...
    victor-barbarino May 30, 2025
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    Installed the black BBS Flagplatz and Ti lug nuts with 255/35/R20 Michelin PS4S on my M3P. Really changed the look of the car. IMO the ride feels smoother as well.
    james.walters2 October 02, 2022
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    RATED 4.0
    Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Model Y 20" UP x BBS Flugplatz Wheels (Single Wheels)
    I ordered my satin graphite UP x BBS Flugplatz wheels in March 2022 and got them delivered and installed in June 2022. The wheels were ceramic coated after delivery. I am running 255/35 Falken tires (all-seasons). These wheels have an amazing design and paint finish. They do a great job at exposing...
    Kyle R. November 03, 2022
    Tesla Model 3 / Performance - Dual Rate Linear Lowering Springs Set
    RATED 5.0
    Rating Star Rating Star Rating Star Rating Star Rating Star
    Tesla Model 3 / Performance - Dual Rate Linear Lowering Springs Set
    Exactly what I wanted. Much better appearance. Beautiful stance. Both stiffer in the corners and smoother on the regular road imperfections. Feels more tuned and prepared. Will recommend to all my Tesla owning friends.
    deeidson November 16, 2022
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    Unplugged Performance is the world leader in premium performance upgrades for Tesla vehicles. With our USA-made line of stylish and high-performance parts, our sole focus is on holistic development and improvement of all Tesla cars.
    Unplugged Performance was founded and incubated by the team behind the world-renowned automotive customizer Bulletproof Automotive. Unplugged Performance is the world's leading company focused on the customization and sports performance of Tesla Motors vehicles.
    All of our parts are researched and engineered on our own development vehicles with the intention of improving every aspect of the driving and ownership experience. Unplugged produces an exclusive range of premium upgrades to give a new sporty performance identity to Tesla Model S, Model X, Model 3, Model Y, and the Cybertruck.
    Improving on perfection is no easy task, and to do so Unplugged products are professionally designed, prototyped, and manufactured in-house in Hawthorne, CA, and in collaboration with the best motorsports suppliers. The supercar performance of Tesla vehicles meets supercar-grade enhancements with Unplugged Performance.
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