Q: How does ordering and speccing actually work?

Where is Unplugged Performance’s Tesla service center in Fremont, CA located? What Tesla services does Unplugged Performance offer in Fremont? Is Unplugged Performance an authorized Tesla service and repair shop? What are Unplugged Performance Fremont’s hours of operation?

What steel thicknesses go into the rear off-road hardware? How does this compare to Tesla’s own roof bars? Does a full roof rack hurt range or add much weight? How well does the satin black finish hold up over years of use?

How wind resistant is this North Face soft shell really? Is this an official The North Face jacket? When will the jacket ship after I order? What exactly comes in the box?

Will these clear the Model Y’s brakes with an off-road tire? What comes in the box with this front kit? Iron big brake kit versus carbon-ceramic, which should I buy? Can your shop install this, and what does the job involve?

Can I order a custom size or finish for my Model S? What racing heritage is behind the S-APEX build? What brakes and suspension come on the S-APEX? Can I choose the wheels, colors, and interior on my S-APEX?

What products do you offer? How can I contact customer support? Do you have authorized installers? Who actually makes the Unplugged Performance racing harness?