Q: What should I do if my order arrives damaged?
If your order arrives with visible damage to the packaging or product, document the damage with photos before signing for the shipment if possible. Contact info@unpluggedperformance.com within 48 hours of delivery with your order number and photos.
related FREQUENTLY ASKED QUESTIONS
Find answers to common questions about Unplugged Performance products, services, and policies.
Do you ship to Australia?
Who pays import duties, GST, and customs charges?
Can I return a part, and who covers return shipping?
How soon do these ship?
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Do the wheels ship quickly, and can I get them shipped internationally?
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Is it in stock, and how does it ship?
How long does Unplugged Performance take to ship merch orders?
When will it ship after I order?
How fast does it ship, and do you ship internationally?
Can I pick up my order from Unplugged Performance directly?
What shipping carriers does Unplugged Performance use?
Does Unplugged Performance ship internationally?
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INSTALLATION guide
For the do it yourselfer or trained mechanic, our in-depth installation guides provide step by step detailed instructions on fitting your Tesla with Unplugged Performance Parts.
more FREQUENTLY ASKED QUESTIONS you might find interesting
Find answers to common questions about Unplugged Performance products, services, and policies.
About Unplugged Performance
Aerodynamics
Apparel / Merchandise
Brakes
Custom Orders & Pre-Orders
WARRANTY QUESTIONS
Did you know that 90% of our customers express concerns about their vehicle warranty.