Q: Who do I contact if I have questions about my discount request?

Contact Unplugged Performance directly by phone or email using the details listed sitewide. The same team that reviews UP Honors requests can answer status questions and eligibility questions alike. Because a real salesperson handles your submission, they’ll typically already have context on your request once you follow up, so having the name and email you used on the form handy will speed things along. If you haven’t heard back within a reasonable window after submitting, following up proactively is the right move rather than waiting indefinitely.